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Vinyl w/Wood Inserts Triangle Corner Free Standing Pergolas
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Holiday Structure Path Size Page '13
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Pergola Reviews
 -
 of 50 Reviews

135 out of 212 found this review to be helpful!
Easy peasy
By Rockjetty from North Wales PA

This was a really easy kit to put together & looks great. Maybe took 2 hours to fully assemble. I opted for the stainless steel hardware for extra durability -- the Robertson head 3 inch screws stripped very easily, but only happened to a couple of them (once partially in, the only option is the hacksaw them flush). The only other thing that might have been helpful is a clear diagram with dimensions (i.e. distance between posts for setting the foundation). If this was available, using deck blocks as the foundation would be really easy so that it isn't sitting directly on soil.

Service and Delivery Comments:
Great service. Quick shipment & trucking company was very efficient.

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123 out of 182 found this review to be helpful!
3x10 pergola
By fred from RVA

All parts were contained in the kit (wooden plus hardware). The kit comes in one box and it is heavy. The freight delivery helped me break it down and move parts to the backyard. Assembly instructions OK but it would have been nice to have a foot-print diagram for the legs. Assembly of the upper frame is easy; however, elevating the upper frame on the 4 legs is difficult and requires 3-4 people for stability and strength.

Service and Delivery Comments:
All assembly holes lined-up and SS hardware was high quality. Cedar splits easy so be careful in stressing joints.

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283 out of 350 found this review to be helpful!
Purchased Beautiful 12x16 Pergola from FifthRoom.com
By Dick from North Myrtle Beach, SC

We live on a Great golf coarse in South Carolina and needed a Pergola that would hold up to high winds with the occasional storms we get down here.We also ordered the sun shade that slides out for added shade on hot days. It also works well with light rain giving you use on drizzley days.Needless to say we get a LOT of Compliments on our Beautiful Pergola!

Service and Delivery Comments:
This comes with a lifetime warranty and you never know how good a warranty is or company giving it until you need a repair. After about 2 years we had to have a repair done. FifthRoom did the repairs promptly and properly and when your 70 that’s good to know, there’s still companies that keep their words and honor their warranties.

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104 out of 149 found this review to be helpful!
Just beautiful
By JKB from Portland

Fifth Room is a great name for the company. We now feel like we have an elegant outdoor "room". We love the arched design. Almost like a vaulted ceiling. Pretty easy to put up, and the stain is nice too. My contractor is already recommending this to other clients.

Service and Delivery Comments:
Excellent customer service. We had an issue with delivery and they made it right immediately.

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122 out of 171 found this review to be helpful!
Lots of Compliments
By Dave W from McFarland, WI

I assembled the Pergola on an existing deck that our home builder put on our new home. I also added lighting that I wired using Echo plug device so I step on the deck say, "Echo-Deck lights on" and we are ready to party. The neighbors are envious and have all complimented on how perfectly it fits in. Thanks Fithroom.com, you make me look good!! PS-I have told them where they could order their Pergola and indicated how simple it was to "build".

Service and Delivery Comments:
Ran out of 2.5" and 3.5" screws, had to supplement with some of my own. A pair of the columns were cut "deeper" on one side, luckily I noticed and matched the deeper cut sides so that it did not cause the top out of level.

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228 out of 386 found this review to be helpful!
Great product!
By Hal from Denver

It's a high quality product but there were some split boards and imprecise cuts. Definitely a 3 person job. Would recommend it and would buy it again. We've had it up a month and are very pleased with the quality and appearance.

Service and Delivery Comments:
Fifthroom answered all our questions and it was delivered as promised and packaged to avoid damage.

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212 out of 354 found this review to be helpful!
Looks Great & Very Functional
By Mark from Fond du Lac, WI

Needed to provide shade on the south facing patio of our new home. Researched several Pergola kits and decided Fifth Room had the best, especially loved the 10' x 14' pressure treated four beam design. Also got great "preseason" pricing and free shipping.Arrived on date promised and in good condition. The kit was stored in my garage for a month because I wanted to expand my patio before installation. During that storage period we stained all components with solid color stain, certainly easier to stain prior to assembly. The pressure treated wood components were kiln dried so there was no issue with immediately staining.Assembly was easy and took three of us a half day to complete. The only problem was some rafters had warped a little during the storage period and had to be forced into position.After the installation was complete we realized the shade provided by the rafters alone was not enough. I purchased polypropylene lattice panels at a local home improvement store and cut to fit between upper rafters. Result was the perfect amount of filtered shade. Love the look and function of the finished product.

Service and Delivery Comments:
Communication with Customer Service during the designing process of my pergola was fantastic.

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193 out of 340 found this review to be helpful!
Perfect Arched Garden Pergola
By Connie from Massachusetts

This arched pergola is the perfect design for my Asian inspired garden. The quality of the product is excellent. All my friends want one in their yards now!

Service and Delivery Comments:
I was most impressed by the personal attention I received from Fifthroom representatives, from the moment I placed my order and throughout the delivery process. When the local trucking company delayed my order, Fifth Room reps contacted them on my behalf and got the delay resolved. Impressive!

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167 out of 308 found this review to be helpful!
Pergola
By Doug's Project from Franklin, TN

The material was delivered in excellent shape and all hardware was included. No issues. Instructions were easy to follow.

Service and Delivery Comments:
No issues.

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174 out of 312 found this review to be helpful!
Great product
By Charlie from Duryea, PA

Product is super quality and easy to put together even for a dummy like me took me with my son about a day and a half after I stained it. One recommendation I have that makes the heavy beams easy to install is to screw a piece of 2x 6 over each end of the beam and then let hang while you put the screws in. much easier and you ca do it with two guys.

Service and Delivery Comments:
Great service especially Mike who sold it to me and made the decision simple.

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165 out of 307 found this review to be helpful!
Attleboro, MA 14' X 10' Wall Mounted Pergola - Excellent
By Tim from Attleboro, MA

Excellent quality and price. I was a little skeptical about buying such a big purchase on- line but took a chance. Glad I did. Very happy with the product. Excellent craftsmanship. Strong and sturdy. Everyone who has seen the finished product has asked where we got it. Completely recommended.

Service and Delivery Comments:
Fast efficient. Thank you Mike for everything.

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167 out of 309 found this review to be helpful!
Love love love
By Jacquie from Santa Maria CA

We absolutely love our new Pergola - everyone that sees it comments on how much they like it.

Service and Delivery Comments:
The guys were so helpful with getting us the exact product we wanted

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170 out of 311 found this review to be helpful!
Excellent Product
By BayArea from Hollister, CA

Excellent, Thank you!

Service and Delivery Comments:
Everything arrived great and installed easily.

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148 out of 290 found this review to be helpful!
Came Out Great!
By Scott from Lake of the Forest, KS

Very high quality lumber. It fit together well.

Service and Delivery Comments:
It was much taller then I was led to believe. I had to make major modifications to shorten the posts by 9" or so.

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149 out of 279 found this review to be helpful!
Great addition!
By Happy in the wine country from Santa Rosa, CA

This pergola is exactly what we were looking for. The kit and delivery came as expected, with on exception; there was damage to the base trim pieces, which were split and needed to be repaired. We were able to do this easily enough ourselves and did not ask for reimbursement or replacement pieces. We were anxious to get the structure up. The instructions were clear and all the necessary hardware was there. We love the two stains that we chose. My husband and I put this together over the course of two days - not counting the prep work of placing the anchor pieces in cement.

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162 out of 307 found this review to be helpful!
Really enjoying our outdoor "Fifth Room"
By Milita from Beavercreek, Ohio

Well crafted of excellent wood; went together easily with the template being a huge help to correctly set the base. We're already enjoying it's use with family and look forward to having friends over soon. Completely satisified with the product!

Service and Delivery Comments:
"Fifth Room" was with us every step of the way from the point of order to tracking the delivery and also available for any questions we had. The man from Pennslyvania who delivered our Pergola excuted the best service delivery we've ever experienced. We were told we would need to have people to help download the Pergola box, however upon his arrival he had this amazing trailer with a remote control that did all the work for him and us.

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168 out of 317 found this review to be helpful!
Love our Pergola!
By Johnson from Panora, Iowa

Directions were easy to follow. Pieces were accurately cut and construction went without a hitch!

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166 out of 307 found this review to be helpful!
Fantastic!
By Frances from Shreveport LA

My new pergola is beautiful. The instructions were easy to follow and my friend who put it together says it is really well made. I could not ask for anything better. My friend wants to get married under it

Service and Delivery Comments:
When I called to order the pergola the representative was very knowledgeable and quite helpful. I called with a question during the installation and quickly was told the answer that I needed. Thanks for all the help

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165 out of 310 found this review to be helpful!
So glad to have purchased this pergola.
By Milita from Beavercreek ,OH.

It met my expectations. It really does feel like another room. I was very glad that I painted it before it was put together.

Service and Delivery Comments:
The people I dealt with on the phone were very helpful.The day before the delivery someone called and said that the pergola would arrive between 6:00 and 6:30 A:M We felt that It would not be very nice to expect our family members to come and help at that time. When the delivery guy arrived,We were amazed to see how the trailer work. He had a remote control that did all the work. We did not have to do a thing. He placed the crate right in front of the garage door.

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167 out of 319 found this review to be helpful!
Customer Rating of 10 x 10 Cedar Pergola
By apranger8815 from 7081 Brandt Rd Carroll, Ohio 43112

Very satisfied with Pergola aesthetics. Although concerned about surface cracks in a couple of the corner posts. Could have use at least 50 more of the longer screws with assembly.

Service and Delivery Comments:
Customer Service is wonderful. Very much appreciated $20 delivery fee promotion. Very conveniently held off on delivery for a more appropriate time frame.

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154 out of 294 found this review to be helpful!
Great addition to the backyard
By Mike from Wauconda

This pergola looks great in our backyard! We had it installed by someone that was doing some other landscaping for us, so I can't comment on ease of assembly, but the finished product looks great!

Service and Delivery Comments:
Service was outstanding!

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159 out of 305 found this review to be helpful!
Love it!!!!
By Frenchy77 from Villanova, PA

Very pleased with everything from the design advice to quality of the products to installation by Fifthroom. So thrilled with it ALL. Thank you!!!

Service and Delivery Comments:
Awesome!!!

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160 out of 307 found this review to be helpful!
super, duper
By bill from jacksonville, fl

excellent craftsmanship

Service and Delivery Comments:
good support from Pa

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166 out of 320 found this review to be helpful!
excellent
By nix from Delaware

Well made and beautiful

Service and Delivery Comments:
Professional arrived as promised

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143 out of 274 found this review to be helpful!
Amazing! So pretty!
By Clydeafornia from Temecula Ca

Excellent quality. Very sturdy. Took about 10 man hours to put together but well worth it for the price and service!Makes our back yard more then complete!

Service and Delivery Comments:
Great customer service. They always called back or answered my emails! Thank you!

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165 out of 318 found this review to be helpful!
Nice product
By KZ from Phoenix, AZ

Well put together and designed

Service and Delivery Comments:
We were not sent legible and complete instructions, but that was remedied quickly

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487 out of 666 found this review to be helpful!
Very Happy with our New Pergola
By Paul from Seattle, WA

We love the look of our new 10 x 12 Cedar Pergola! It is well-constructed with high-quality lumber and fastening screwsl and looks better than many similar structures I have seen that were constructed on site by professional carpenters. It was very easy to install and went up quickly. (I am a do-it-yourself homeowner and it took about 8 hours for me to put it together by myself with a little help from my wife.) Some suggestions on the installation:- If you are installing concrete footings for the post brackets, make sure you are very careful to construct and use the template exactly as specified in the directions to locate the footings and post brackets. Otherwise, you may have trouble with the posts being plumb and spacing of the beams between the posts.- If you are going to stain the structure, as we did, do the staining prior to constructing it.- Rather than relying on the penciled factory markings for locating the 2x6 main rafters, lay them all out on the beams before fastening and then place the first and last notched 2x4 top rafters on the main rafters. This will insure the main rafters and top rafters fit together properly before fastening the main rafters to the beams.

Service and Delivery Comments:
We had a missing piece and a damaged piece when I opened the package. I called Mark about it and he immediately had the missing and damaged pieces overnighted to me.

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198 out of 345 found this review to be helpful!
10x10 Deluxe 4-beam Pergola
By pergola from terrace

Beautiful pergola which indeed provides us with an "outdoor room"! It was fairly straightforward to install ourselves and I did it with my wife and one buddy. Up and beautiful in about 12 hours of total time-one weekend.

Service and Delivery Comments:
Delivery was very efficient and as advertised. Right to the end of my driveway.

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167 out of 309 found this review to be helpful!
Very Happy
By DublinDuo from Chandler, AZ

The arbor looks wonderful and is very well built, a quality product. Can hardly wait for our vines to accent it!

Service and Delivery Comments:
Shipping took a tad longer than expected but since we had no rush, it was fine. Everything arrived in great condition.

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158 out of 306 found this review to be helpful!
Just what we needed
By patio from South LA

Looks great & was so much easier to build with permits than a porch or screened room.

Service and Delivery Comments:
Arrived as scheduled. We ordered extra support for hurrican endurance & it has already gone thru 1 hurrican, just fine.

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161 out of 309 found this review to be helpful!
Easy to install
By Phil from CT

Nice product and every easy to install.

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166 out of 318 found this review to be helpful!
Pergola is the envy of the neighborhood!
By Jill from Roosevelt from Roosevelt, NJ

Beautiful and sturdy design made this pergola the right choice for our yard. We needed a better base for our grapevine to grow and flourish - this was perfect. We hope to be tasting wine in the shade of our grape arbor for many years to come.

Service and Delivery Comments:
Our installer had some problems with the instructions and getting some of the pieces, but all was straightened out thanks to the president of the company.

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160 out of 311 found this review to be helpful!
6' X 18'
By bake from ok

very easy to put up in one weekend, and the good thing about it is done with all screws there is no ugly lag bolts sticking out so you can see them.

Service and Delivery Comments:
They worked with me very good on the shippment and it was here around the time they told me.If you get one unstained it is a lot better to stain all the boards on the top part before you put them up, and then you can stain the rest when you are done.it took me one day to do the roof cause i had to turn boards over to get both sides, and it took me about three hours to do the rest after we got the roof on.

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156 out of 339 found this review to be helpful!
Fantastic Quality and Value!
By Terry from Iowa

Excellent product, well constructed and easy to build. After staining the parts earlier I took a just over half a day to assemble it on our patio. After that there ws nothing left to do but sit back and admire the finished product. We couldn't be happier - it's everything we wanted in a pergola and more.

Service and Delivery Comments:
The customer service could not have been better both before and after the sale.

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156 out of 310 found this review to be helpful!
Easy to build and solid
By Diane from Quebec, Canada

Quality materials, well cut for a perfect fit. Once assembled, we were able to customize our pergola without problem (as attached picture).

Service and Delivery Comments:
Excellent service. It ansewered all my questions. Courteous and accessible.

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157 out of 310 found this review to be helpful!
It is gorgeous!!!
By We love it! from NE Arizona

We love the pergola. The instructions were weak, but I could figure things out by the pictures we had. Came out great.

Service and Delivery Comments:
Everyone at your store was very cordial and easy to work with. Mark was very patient when I ordered our pergola.

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163 out of 309 found this review to be helpful!
Enjoying the new neghborhood gathering place.
By Jim from Wapakoneta, Ohio

We are very please with our vinyl pergola. We were impressed how well everything was packed in the shipping kit. All parts were okay. With the easy to follow instructions provided with the kit, it took 2 of us a little over 6 hours to assemble. All the screws were clearly marked. We were also very impressed how sturdy the structure is. The pergola is anchored in a concrete patio. A month and a half after we had installed the pergola. We had a bad storm with 90mph winds. The pergola did not move. The 2-beam pergola has been a beautiful addition to our back yard patio area. We will be enjoying it for years to come.

Service and Delivery Comments:
The sales staff was very easy to work with. From the moment we ordered our pergola till it arrived at our home. the Fifthroom staff was in consist communication with us, letting us know what was going on. That was great. Thank you for everything.

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165 out of 311 found this review to be helpful!
Salisbury Beach Partnership, Mass.
By SBP from Salisbury Beach, Ma.

product delivery on-time,Quality good, assembly easy.Recommend staineless anchor w/stainless base.

Service and Delivery Comments:
We pre-stained with a semi oil staine (white) before assembly. great comment about the color and the look. Notice some shrinkage on the Lam.post and post cover.Expected with PT wood.

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167 out of 315 found this review to be helpful!
10x12 Pergola
By Rip from Crescent Oregon

The Pergola was shipped without any damage.We assembled it in two weekends.After about two months we noticed a cracks getting larger on one of the posts.They have continued to get longer and wider ever since then.I might add,cracks are on three out four sides.I have contacted Fifthroom and they said they will replace the post.Pictures have been sent.

Service and Delivery Comments:
If I get a new post to replace the damaged one,it will probably take me two to three hours to remove the bad one and install the new one.

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161 out of 307 found this review to be helpful!
A GREAT Addition to our backyard
By Kevin from Fairfax, VA

Assembly was extremely easy. Once I had the holes drilled in my concrete patio, it took about 1 day for me and my 10 year old son to assemble. The pergola is well constructed and very sturdy. My only complaint that may have been unique to my installation was the concrete anchors provided would not tighten up in the holes I drilled. I went to my local home center and purchased a different type of compression anchor and it worked fine.

Service and Delivery Comments:
Customer service and delivery were perfect, and I would absolutely recommend Fifthroom to my friends and relatives.

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261 out of 423 found this review to be helpful!
PERGOLA PERFECT ADDITION TO OUR BACKYARD
By Hooper's Delight from Newtown PA

We totally enjoy our new pergola: it has enhanced our backyard experience tremendously. We have added green hanging plants and white electric lights which has added to the ambience of our outside living. Each morning and evening we sit under our new pergola enjoying the great outdoors; it's terrific.

Service and Delivery Comments:
It was installed perfectly and we were happy that the serviceman returned to reconnect the drainage pipe with no problem.

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254 out of 421 found this review to be helpful!
Great addition to our backyard!
By BK from Pittsgrove, NJ

Excellent product with all of the appropriate hardware included. Put together buy our contractor friend in half a day! We put rope lights around the top inside edge and hung an outdoor chandelier from the center. It's an awsome outdoor "room".

Service and Delivery Comments:
Service was impeccable. The pergola arrived wrapped in plastic exactly when promised. I would certainly recommend this product/company to others.

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311 out of 499 found this review to be helpful!
Cedar Deluxe 4 Beam Pergola ..
By matertater46 from Illinois

outstanding product !! we only had one problem that is the instructions to put up the lattice was not included, but we managed to get it done !!

Service and Delivery Comments:
Awesome Service !!! Delivery was perfect , we live in a rural area and no problem to deliver..

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243 out of 415 found this review to be helpful!
Great Product and Service
By ODesigns from Charles City, IA

Packaging was great. The instructions and the template for alignment was very helpful. The pergola went together even better than we expected.

Service and Delivery Comments:
The entire team was very helpful and kept us informed of shipping, billing, etc. Absolutely no complaints !

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157 out of 339 found this review to be helpful!
Another Room
By Will from Pittsburgh PA

My wife and I really love our pergola. We placed it over an outdoor bar area and now it just seems like another room on our house.

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162 out of 320 found this review to be helpful!
Worth the Money
By HeavenBound from Amarillo, Tx

This pergola is Wonderful and completely brought our back yard to life! We just recently had family in town from Michigan and they raved about it and then asked where we purchased it... this is exciting because they are generally a tough crowd. :) We Love It!

Service and Delivery Comments:
Service was GREAT! My only thoughts on delivery is that it would have been much easier if there was some kind of help getting it unloaded from the truck. The delivery guy just stood their and watched my Husband, neighbor, and brothers do all the work... not cool! But it was worth the work!!

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159 out of 312 found this review to be helpful!
Custom Pergola
By Deck with stone & Pergola from Townsend, DE

We couldn't be more pleased with our pergola. It is just beautiful and adds so much to the appearance of our deck.

Service and Delivery Comments:
The service was excellent.

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173 out of 329 found this review to be helpful!
Great Product
By Martenson Roofing Co. from Burbank CA

Very clean presentation of Materials and design as a finished product. The steel mounting brackets provided for surface mounting were inconsistent in there assembly and made it difficult to square the beams initially. Also the surface mount design does not lock the pergola in place. The corner bracing did not provide enough cross bracing to stop the structure from twisting.

Service and Delivery Comments:
Some material was damaged during transport. They rushed out new product overnight to repair it the problem at no charge. Very good service.

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178 out of 331 found this review to be helpful!
Worth the Money
By HeavenBound from Amarillo, Tx

This pergola is Wonderful and completely brought our back yard to life! We just recently had family in town from Michigan and they raved about it and then asked where we purchased it... this is exciting because they are generally a tough crowd. :) We Love It!

Service and Delivery Comments:
Service was GREAT! My only thoughts on delivery is that it would have been much easier if there was some kind of help getting it unloaded from the truck. The delivery guy just stood their and watched my Husband, neighbor, and brothers do all the work... not cool! But it was worth the work!!

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173 out of 332 found this review to be helpful!
Great product- check the instructions
By yote from Ohio

Well designed and constructed. Liked that I had so many options to choose from.

Service and Delivery Comments:
Received the wrong instruction manual. Tried to pound a 3/4 inch anchor into a 1/2 in hole. YOU DO NEED TO PREDRILL THE HOLE!!

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